Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect identifiable information such as:

• Full name
• Email address
• Phone number
• Company name
• Billing and payment details
• Job title or professional information

1.2 Technical & Usage Data

When you visit our website or use our services, we automatically collect:

• IP address
• Browser type and version
• Device information
• Cookies and tracking data
• Pages viewed and time spent
• Interaction logs and service usage patterns

1.3 Project & Service Data

• For project execution, we may collect:
• Project requirements and documentation
• Development-related files
• API keys, credentials (only if shared by the client and always securely stored)
• Feedback, communication logs, and support requests

2. How We Use Your Information

Your information is used to:

• Provide, maintain, and improve our services
• Communicate regarding projects, updates, and support
• Process transactions and manage billing
• Customize user experience and optimize website performance
• Enhance security and prevent fraudulent or unauthorized access
• Conduct analytics and internal reporting
• Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share data only with:

• Trusted third-party service providers (hosting, payment gateways, analytics)
• Legal and regulatory authorities when required by law
• Internal teams and contractors under strict confidentiality agreements
• Business partners involved in delivering requested services
• All third parties are required to maintain confidentiality and follow strict data protection protocols.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive information
• Secure server environments
• Access controls and authentication protocols
• Regular security audits and monitoring
• However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to:

• Improve site functionality
• Analyze performance and user behavior
• Personalize browsing experience
• You may disable cookies through your browser settings, but some features may not function properly.

6. Data Retention

We retain personal and project data only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Maintain business records
• When data is no longer needed, it is securely deleted.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Request correction or deletion
• Restrict or object to data processing
• Withdraw consent at any time
• Request a copy of your stored data
• To exercise your rights, contact us at: info@madxpert.com

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, content, or security. Users should review the privacy policies of those sites before providing any data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If we learn that we have inadvertently collected such data, we will delete it immediately.

10. International Data Transfers

If your data is transferred outside your country of residence, we ensure adequate protection through:

• Standard contractual clauses
• Strong encryption
• Verified partners following secure data handling practices

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our website or services signifies your acceptance of the updated terms.

12. Contact Us

For questions, concerns, or data requests, contact us at:

MADXPERT (PRIVATE) LIMITED
Website: madxpert.com
Email: info@madxpert.com
Phone: +923221472147