Terms & Conditions

1. Use of Our Website & Services

1.1 Eligibility

You must be at least 16 years old to use our website or services.

1.2 Acceptable Use

You agree not to:

• Use the website for unlawful or harmful activities
• Attempt to access restricted areas without authorization
• Upload malicious code, malware, or harmful software
• Copy, modify, or distribute any content without permission
• Use automated tools (bots, scrapers) without written consent
• We reserve the right to suspend access if misuse is detected.

2. Service Engagement

2.1 Project Requirements

Before beginning a project, clients must provide accurate requirements, assets, and access details (if applicable).

2.2 Payments

• Payments must be made according to the agreed proposal or invoice.
• Project work begins after initial payment (where applicable).
• Delays in payment may result in suspension of work.

2.3 Revisions & Scope Changes

• Standard revisions are included as per the agreed plan.
• Additional revisions or major scope changes may incur extra charges.
• All scope adjustments must be documented in writing.

2.4 Delivery Timelines

We strive to meet deadlines; however, delays may occur due to:

• Client-side delays
• Complexity of required tasks
• Third-party system issues
• MadXpert is not liable for delays caused by factors outside our control.

3. Intellectual Property

3.1 Ownership Rights

Upon full payment, final deliverables (software, designs, code, documents) become the client’s property unless otherwise agreed.

MadXpert retains rights to:

• Proprietary tools
• Pre-existing code
• Frameworks and libraries used during development

3.2 Portfolio Usage

We may display completed work in our portfolio unless the client requests confidentiality in writing.

4. Confidentiality

We treat all client information, credentials, and project data as strictly confidential.
Both parties must take reasonable measures to protect sensitive information and prevent unauthorized access.

5. Third-Party Tools & Integrations

Some projects may require third-party tools, APIs, or software.
We are not responsible for:

• Failures or downtime from third-party providers
• Changes in third-party pricing or policies
• Security vulnerabilities originating from external platforms
• Clients must comply with the terms of all third-party services integrated into the project.

6. Limitation of Liability

To the maximum extent permitted by law, MadXpert will not be liable for:

• Loss of data
• Business interruptions
• Indirect, incidental, or consequential damages
• Third-party system failures
• Errors caused by inaccurate or incomplete client inputs
• Our total liability is limited to the amount paid for the specific service.

7. Warranties & Disclaimers

• Services are provided on an “as-is” and “as-available” basis.
• We do not guarantee uninterrupted or error-free operation.
• We do not provide warranties beyond what is explicitly agreed in writing.

8. Termination

We may suspend or terminate service if:

• The client violates these Terms
• Payments are delayed beyond acceptable limits
• Misuse, fraud, or harmful activity is detected
• Clients may terminate a project but will be billed for completed work and non-refundable resources.

9. Refund Policy

Refunds follow our official Refund & Cancellation Policy (can be written separately if needed).
Generally:

• Initial payments and deposits are non-refundable
• Refunds may be issued only in situations where no significant work has been delivered

10. Modifications to Terms

MadXpert may update these Terms at any time.
Updated Terms will be posted with a revised “Last Updated” date.
Continued use of our website or services indicates acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws applicable in your jurisdiction or the company’s registered jurisdiction (Pakistan unless revised).

Any disputes will be handled through negotiation or legal resolution where necessary.

12. Contact Information

For questions, concerns, or data requests, contact us at:

MADXPERT (PRIVATE) LIMITED
Website: madxpert.com
Email: info@madxpert.com
Phone: +923221472147